At The Crochet Atelier, we aim to deliver your handmade products and DIY crochet kits quickly and safely. This Shipping Policy explains how orders are processed and shipped.
1. Order Processing
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Orders are processed within 1–3 business days unless otherwise stated.
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Handmade or custom items may require additional preparation time.
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You will receive a confirmation email once your order has been shipped.
2. Shipping Destinations
We currently ship to selected countries. Available shipping options and rates will be shown at checkout.
If your country is not listed, please contact us at:
3. Delivery Times
Estimated delivery times vary depending on your location and shipping method.
Delivery times are estimates and may be affected by customs, carrier delays, or holidays.
4. Shipping Costs
Shipping costs are calculated at checkout and depend on your location and order size.
Any promotions for free shipping will be clearly stated on the website.
5. Tracking
When available, tracking information will be sent to you by email once your order ships.
6. Customs & Duties
For international orders:
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Customers are responsible for any customs fees, taxes, or import duties imposed by their country.
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We are not responsible for delays caused by customs clearance.
7. Lost or Delayed Packages
If your package appears lost or significantly delayed, please contact us at:
We will do our best to assist you.
8. Incorrect Address
Please ensure your shipping address is correct when placing an order.
We are not responsible for packages lost due to incorrect or incomplete addresses provided by the customer.
9. Contact
For any shipping-related questions, contact us at:
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Terms of Service
Return Policy